POPI Act Notice

ShieldCore Group is committed to complying with the Protection of Personal Information Act (POPIA) No. 4 of 2013. This notice explains how we collect, use, store, and protect your personal information.

What is POPIA?

The Protection of Personal Information Act (POPIA) is South Africa's data protection legislation. It regulates how organisations collect, use, store, and share personal information, ensuring your right to privacy is protected.

Our Commitment

As a responsible party under POPIA, ShieldCore Group undertakes to:

• Process your personal information lawfully and in a reasonable manner
• Collect only the information necessary for the specified purpose
• Only process your information with your explicit consent or as permitted by law
• Not sell or share your personal information with third parties without your consent
• Implement appropriate security measures to protect your data

Personal Information We Collect

We may collect the following categories of personal information:

• Identity information: Full name, date of birth, ID number
• Contact information: Email address, phone number, physical address
• Financial information: Income details, employment information, financial goals
• Health information: Where required for insurance applications (with explicit consent)

Purpose of Processing

We process your personal information for the following purposes:

• Providing financial advisory and insurance services
• Processing insurance applications and claims
• Communicating with you regarding your policies and services
• Complying with regulatory and legal obligations
• Improving our services and client experience

Third-Party Disclosure

We may share your personal information with:

• Insurance providers (e.g., Discovery Life) for policy administration
• Regulatory bodies as required by law
• Service providers who assist in delivering our services under strict confidentiality agreements

Your Rights Under POPIA

You have the right to:

• Request access to your personal information held by us
• Request correction or deletion of inaccurate information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator

Information Officer

Our designated Information Officer can be contacted at info@shieldcoregroup.co.za for any POPIA-related queries.

Effective Date

This notice is effective as of the date of website launch and will be updated as required by law.